Insured Members must login using their Certificate #, which can be located on the Member ID Card.

New to the Members' Area? Please click on Signup for Online Access and watch a short video about MSH INTERNATIONAL and its procedures.

Our Customer Care Center remains available to you for any questions or concerns you may have regarding your claims or coverage. Please do no hesitate to contact us at any time:

Phone: +1 (403) 537-8823
Toll Free: +1 (866) 767-7959 (within North America)
Fax: +1 (403) 265-9425
Email: claims@americas.msh-intl.com

MSH INTERNATIONAL sets high standards for collecting, using, disclosing and storing personal information. We are committed to protecting your privacy. We abide with Canadian Federal and Provincial Privacy Legislation, such as the Personal Information Protection and Electronic Documents ACT (PIPEDA) and the Personal Information Protection Act (PIPA). We have comprehensive procedures in place for managing personal information, including enhanced security for online information. We have an established Privacy Policy, which is easily accessible on our website. We comply with the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule, whereby we protect, and limit the uses and disclosures of Personal Health Information (PHI). MSH INTERNATIONAL ensures that our standards for privacy protection remains high, and that we are in compliance with Privacy Legislation at all times.